COVID-19: Credit Union Operations Update

The Credit Union Lobby Remains Closed

As the state enters the next phase of re-opening during the COVID-19 pandemic the credit union has elected to keep our lobby closed. and to continue in-person member service through the lobby door Walk-up Window.  We beleive this is the best course of action at this time for protecting our members and staff, and to insure that the credit union remains open and fully staffed for serving our members financial needs.
 

Walk-up Window Service

Please be advised that members using our Walk-up Window must follow Govenor Baker's order of May 6, 2020 requiring face masks or cloth face coverings in public places, and follow social distancing guidlelines by remaining 6 feet apart, while waiting to access the Walk-up Window.

Walk-up transactions will be limited to:

  • Deposits
  • Withdrawals
  • Loan Payments
  • Transfers
  • Account Printout
  • Official CU Check – Single
  • CU Money Order - Single
  • Members are requested to limit the number of transactions as a courtesy to other members in line.

Please Call Ahead for multiple Official CU Check or Money Order purchases, or you may be asked to step out of line and wait for the completion of the transactions.

Face-to-Face Meetings

Credit union staff are available for face-to-face meetings by appointment only.  Members and staff are required to wear face masks or cloth face coverings during face-to-face meetings, and to follow social distancing guidlelines by remaining 6 feet apart at all times. 

Loan applicants can apply online by clicking the Apply for a Loan button on our website, or by clicking here.  Loan applications can also be obtained at the walk-up service window, by downloading from our website, or by using this Loan Application download link.  

Electronic Banking Options

Members are encouraged to utilize our  ATM Online Banking, Telephone Response, and Shared Branching services, in order to limit trips to the credit union.  You can use either option to check balances, view transactions, transfer funds and make loan payments.

Members can enroll for online banking by clicking the Home Banking button on our website and selecting the Enroll today link above the system Login.

Members can enroll in the Telephone Response system by calling and speaking to a credit union team member at 978-534-0240.

Members can learn how to use Shared Branching, and which credit unions are part of the CO-OP Shared Branching Network by clicking here

Reach out for Assistance

If you should face a loss of income due to temporary shutdown, furlough, lay-off or a reduction in hours, Leominster Employees FCU is here for you. Just call us at 978-534-0240 to let us know what your situation is, and to discuss options we can offer to assist you with with any financial challenges you are facing.

We will continue to monitor the situation and evaluate additional measures to support our members and our communities as needs arise.  Please contact us if you have any questions.